Manager - Applied AI/ML for Hyper-Personalization
Globe Telecom, Inc. (Globe) Open · verified Oct 22, 2026 At a glance
Manager-level AI Engineering role at Globe Telecom, Inc. (Globe). 20F The Globe Tower · full-time.
Pay not stated AI Engineering salary
aimlroles summary, based on the employer's posting.
What you'll do
- Work with stakeholders to spot campaign uses for AI and analytics that could improve customer take-up or add revenue
- Develop targeting and offer models, such as predictions of customer behavior and systems that select suitable offers
- Carry campaign models from data exploration and design into operational use, then monitor their performance
- Direct the data science team’s daily backlog, setting priorities, balancing workloads and resolving blockers
- Keep model scores available for campaign runs and advise teams on integrating AI into campaign workflows and platforms
What you bring
- You have experience applying AI, machine learning and advanced analytics to customer engagement campaigns
- You can lead a data science team through model development, operational delivery and ongoing performance monitoring
Who this fits
This manager position combines team leadership with hands-on responsibility for models supporting personalized campaigns. You’ll coordinate with campaign stakeholders and other teams to incorporate AI into campaign work.
From the employer
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description
The manager for Applied AI and Machine Learning for Hyper-Personalization champions the use of AI, data science, machine learning, and advanced analytics in enabling hyper-personalization for campaign management, and drives the day-to-day execution of the data science team, leading the team to develop and implement AI and machine learning models from development to operationalization in the delivery of hyper-personalized campaignsDUTIES AND RESPONSIBILITIES:
The responsibilities of this position will include but will not be limited to the following:
Champion data science, AI, and machine learning to Identify opportunities and partner with stakeholders for the application of AI, machine learning and advanced analytics techniques towards enabling hyper-personalization efforts for customer engagement campaigns, and unlock new AI use cases to drive better take-up or incremental revenues in campaigns.
Conceptualize, design, develop and implement machine learning and AI models related to campaign targeting and offers, such as propensity models for predicting different customer states to uncover upsell and churn-save opportunities, as well as recommender systems to improve offer arbitration for customers. - Create models based on the needs and requirements of the campaign squads, and deliver the models end-to-end from exploratory data analysis, to ideation and selection of models, to eventual operationalization and monitoring of model performance.
Lead the data science team in the day-to-day execution of the team’s tasks in the execution of the team’s backlog, and provide guidance on backlog prioritization, and manage team’s workload to properly balance delivery, and manage impediments and dependencies raised. Ensure that AI scores and models are running and generated to support the regular campaign runs and delivery of hyper-personalized offers.
Drive cross-functional collaboration for specific campaigns/programs where AI techniques or approaches are involved, providing recommendations on effective and efficient ways to integrate AI and analytics to the work process or platforms involved.
Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.