SO System Analyst (GenAI), GMET

Company: 1011 United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

Role Summary

We are seeking a highly skilled professional with deep understanding of enterprise-level GenAI platforms and strong business acumen in the banking domain. The ideal candidate will play a key role in driving UOB’s GenAI initiative by designing, coordinating, and implementing GenAI or Agentic AI–based solutions across business units.

Key Responsibilities

Enterprise GenAI Platform Expertise

• Demonstrate strong technical and functional understanding of enterprise-grade Generative AI platforms.
• Translate platform capabilities into practical use cases tailored to bank operations and strategic priorities.
• Work closely with technology teams to ensure alignment with architectural, security, and compliance standards.

Banking Domain & AI Use-Case Development

• Apply knowledge of the banking domain to conceptualize impactful Agentic AI solutions.
• Identify opportunities for automation, intelligent decisioning, and AI‑driven workflow optimization.
• Develop solution blueprints that align AI capabilities with business objectives.

Stakeholder Coordination & Value Chain Management

• Engage and coordinate with cross‑functional stakeholders across business, technology, compliance, and operations.
• Establish and manage value chains and delivery frameworks for Agentic AI–driven initiatives.
• Ensure smooth adoption, governance alignment, and measurable value realization for all deployed solutions.

Domain Expertise:

• Good understanding of Banking Business Function and Processes, Enterprise GenAI architectures, tools, and platforms.
• Proven experience in banking or financial services, especially around digital transformation or AI initiatives.
• Hands‑on experience with GenAI/LLM-based solutions, preferably Agentic AI architectures.
• Excellent stakeholder management, communication, and cross-functional coordination skills.
• Ability to connect business needs with AI capabilities to deliver meaningful outcomes.

Technical Skills:

• Enterprise GenAI Platform & Architecture: Expertise around LLM orchestration, RAG patterns (hybrid search, vector DBs), tool/function calling, multi‑tenant isolation, and API gateways
• Agentic AI Design & Engineering: Analyse and understanding of multi‑agent systems with planners, critics, and executors; implement tool ecosystems ( KYC/AML services, document parsers, workflow engines), and safety guardrails (policy engines, content filters, PII redaction).
• Banking-Grade Security, Risk & Compliance: Embed controls aligned to MAS , data residency, encryption (at rest/in transit), RBAC/ABAC, secrets management, audit trails, model/content governance (human‑in‑the‑loop), lineage, and explainability for regulated use cases (credit ops, compliance, ops risk).
• Evaluation, Observability & LangOps/MLOps: Establish eval suites around task success, hallucination, toxicity, bias, prompt/model drift detection, and continuous delivery of prompts, agents, and tools.
• Stakeholder Integration & Value Realization: Translate business workflows into AI blueprints; integrate with bank

Leadership & Communication:

• Over 3 years of experience in Banking data and analytics solutions, with functional and technical delivery resposnibilities.
• Excellent communication skills with both technical and non-technical stakeholders.
• Proven ability to lead defect triage, resolution, and reporting processes.

Qualifications:

• Bachelor’s degree in computer science, Engineering, or Post graduation in management with relevant experience
• Strong problem-solving, analytical thinking, and solution design capabilities.
• Self-motivated, results-driven, and a collaborative team player with a passion for learning and innovation.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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